SolarMax - Services

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SolarMax Services

Every SolarMax inverter is submitted to extensive testing before shipment. This includes several hours of endurance testing under full-load conditions. This is our way of ensuring the consistently high quality of our SolarMax inverters. When you buy a Sputnik Engineering inverter you benefit simultaneously from the extensive warranty coverage and after sales service on all our products.

An overview of our services:
   Five-language SolarMax Service Centre
   On-site service for central inverters
   Replacement service for string inverters
   Individual warranty extension for string inverters
   The MaxControl “All-Round Carefree Package” for central inverters

SolarMax – Service Center
Our Service Centre welcomes the chance to help you with technical questions or difficulties.
Service hours

Monday – Friday
8.00 am – 5.00 pm
Service numbers
Germany
Switzerland
France
Italy
Spain
Belgium
Czech Republic

Other countries   
Fax
Email
+49 (0) 180 276 5 276
+41 (0) 32 346 56 06
+33 (0) 4 72 79 17 97
+39 (0) 362 312 279
+34 902 16 06 26
+32 (0) 2 535 77 32
+420 222 191 456

+41 (0) 32 346 56 06
+41 (0) 32 346 56 26
hotline@solarmax.com
Languages German / French / Italian / Spanish / English
If you have a question
please have this
information at hand:
   Inverter type
   Serial Number (S/N)
   Installation location
   Information about the malfunction leading to the call
Themes and support for:
   Installation and commissioning
   Data communication
   Error analysis
   Operation behaviour
   Device replacement (string inverter)

Online Helpzone – www.solarmax.com
At the website www.solarmax.com Sputnik Engineering makes available extensive information, support pages and downloads for the whole product portfolio.


service


Further information can be found in the following documents:

Miscellaneous
SolarMax Services
   SolarMax Services
(issue 05/2010)
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